Help & information
FAQS
are you an ndis registered provider?
No, we are not an NDIS registered provider. This means that if you wish to use NDIS funds for services with us, you need to agree to our following terms:
- Pay for the session before or on the day of the appointment. Payment must be made at the time of the service.- If you are NDIS Self Managed, payment is required at the time of your appointment. You will then need to arrange for reimbursement with the NDIA or your plan manager after your session.
Depending on your NDIS Plan, there may be out of pocket costs.
Brilliant Minds Psychology is a Private Clinic.
- Pay for the session before or on the day of the appointment. Payment must be made at the time of the service.- If you are NDIS Self Managed, payment is required at the time of your appointment. You will then need to arrange for reimbursement with the NDIA or your plan manager after your session.
Depending on your NDIS Plan, there may be out of pocket costs.
Brilliant Minds Psychology is a Private Clinic.
Do you offer bulk billing or payment plans for your services?
We appreciate your inquiry regarding our payment options. While we do not offer bulk billing, we want to assure you that our priority is to provide high-quality services. At this time, we do not provide payment plans. We understand that cost can be a concern, and we are committed to being transparent about our fee structure. If you have specific financial considerations, we encourage you to reach out to discuss potential alternatives or resources that may be available to support your access to care. Our team is here to assist you in any way we can.
All payments must be paid in full at the time of your appointment.Afterpay is available for assessment sessions only.
All payments must be paid in full at the time of your appointment.Afterpay is available for assessment sessions only.
Can I use NDIS for my upcoming assessment?
Unfortunately, the NDIS will not cover the cost of diagnostic assessments. For any questions relating to your NDIS funding, we recommend you speak directly with the NDIS. https://www.ndis.gov.au/contact
Do I need a referral to attend services for psychology appointments?
No, individuals can self-refer to access our services. While a referral is not mandatory, we recommend obtaining a Mental Health Care Plan (MHCP) from your general practitioner (GP) to assist with costs for psychological services. The MHCP may make you eligible for rebates, facilitating more affordable access to our services. To learn more about the available methods of rebates, please visit the 'Fees and Rebates' tab under the 'About Us' section on our website. This section provides detailed information on the financial aspects of our services and how you can make the most of available rebates.
Do you offer OT Occupational Therapy School Visits?
Yes, we provide occupational therapy (OT) school visits to schools in local areas. Our occupational therapists are available to work collaboratively with educators and school staff to support the well-being and development of students. If you are interested in arranging OT services within a school setting, please contact us to discuss the specific needs of your school and students. We are committed to providing comprehensive and tailored support to enhance the educational experience of students in the local community.
My child is feeling anxious about attending services? What can I do to help relieve their anxiety and worries?
It's not uncommon for children to feel anxious about attending new services, especially in a therapeutic setting. Here are some strategies to help relieve your child's anxiety and worries:
1. Open Communication: Encourage your child to express their feelings and concerns. Create an open and non-judgmental space for them to share their thoughts about attending services.
2. Provide Information: Offer age-appropriate information about what to expect during the sessions. Explain the purpose of the services and reassure them that it is a safe and supportive environment with great games and resources! Let them know about our cool sensory gym, foosball table and arcade machine!
3. Visit the Clinic: If possible, arrange a visit or drive by to the clinic before the first session. Familiarising your child with the surroundings and meeting the front desk team can be helpful!
4. Routine and Predictability: Establish a routine around the sessions. Knowing what to expect and having a predictable schedule can provide a sense of security for your child.
5. Positive Reinforcement: Highlight the positive aspects of attending services, such as the opportunity to learn new skills & receive support. Offer positive reinforcement and praise for their courage.
6. Validate Feelings: Acknowledge and validate your child's feelings. Let them know that it's okay to feel nervous, and reassure them that their emotions are understood.
7. Bring Comfort Items: Allow your child to bring a comfort item, such as a favorite toy or blanket, to provide a sense of familiarity and security.
8. Be Present: Accompany your child to the initial sessions if it's allowed. Your presence can provide additional comfort and support.
9. Celebrate Small Wins: Celebrate each successful session, and acknowledge any progress your child makes. This positive reinforcement can build their confidence over time.
Remember that every child is unique, and the effectiveness of these strategies may vary. It's important to collaborate with the therapist to develop an individualised approach that addresses your child's specific concerns and needs. Additionally, maintain ongoing communication with the therapist to ensure a supportive and collaborative environment for your child.
1. Open Communication: Encourage your child to express their feelings and concerns. Create an open and non-judgmental space for them to share their thoughts about attending services.
2. Provide Information: Offer age-appropriate information about what to expect during the sessions. Explain the purpose of the services and reassure them that it is a safe and supportive environment with great games and resources! Let them know about our cool sensory gym, foosball table and arcade machine!
3. Visit the Clinic: If possible, arrange a visit or drive by to the clinic before the first session. Familiarising your child with the surroundings and meeting the front desk team can be helpful!
4. Routine and Predictability: Establish a routine around the sessions. Knowing what to expect and having a predictable schedule can provide a sense of security for your child.
5. Positive Reinforcement: Highlight the positive aspects of attending services, such as the opportunity to learn new skills & receive support. Offer positive reinforcement and praise for their courage.
6. Validate Feelings: Acknowledge and validate your child's feelings. Let them know that it's okay to feel nervous, and reassure them that their emotions are understood.
7. Bring Comfort Items: Allow your child to bring a comfort item, such as a favorite toy or blanket, to provide a sense of familiarity and security.
8. Be Present: Accompany your child to the initial sessions if it's allowed. Your presence can provide additional comfort and support.
9. Celebrate Small Wins: Celebrate each successful session, and acknowledge any progress your child makes. This positive reinforcement can build their confidence over time.
Remember that every child is unique, and the effectiveness of these strategies may vary. It's important to collaborate with the therapist to develop an individualised approach that addresses your child's specific concerns and needs. Additionally, maintain ongoing communication with the therapist to ensure a supportive and collaborative environment for your child.
Do you offer court services?
No, we do not offer court services, and we do not provide court reports. Our focus is on providing therapeutic support and assessments tailored to the well-being of individuals and families. If you require services specifically related to legal matters, we recommend seeking assistance from professionals who specialise in forensic psychology or court-related services. Our team is here to support your mental health and well-being through therapeutic interventions, assessments, and other services within our expertise. We do not provide mediation between families.
What will happen in my first session?
Your first appointment is a crucial step in establishing a collaborative relationship and addressing your unique needs. Here's a general overview of what might happen during your initial appointment:
1. Introductions and Setting the Tone: You'll be warmly welcomed, and introductions will be made between you and your clinician. The therapist will aim to create a comfortable and safe environment, encouraging open communication.
2. Confidentiality and Informed Consent: The therapist will discuss the importance of confidentiality and provide you with information about the limits of confidentiality. Informed consent will be obtained, explaining the nature of the therapeutic process, the goals, and any potential risks or benefits.
3. Background Information: You'll likely be asked to provide some background information, such as your personal history, current concerns, and any relevant medical or mental health history.
4. Assessment and Goal Setting: The psychologist, OT or speech therapist may conduct an initial assessment to better understand your strengths, challenges, and goals. Discussions will revolve around your current symptoms, concerns, and the factors influencing your well-being. Together, you and the therapists will establish therapeutic goals and discuss the potential approaches to achieve them.
5. Collaborative Planning: The therapists will explain their therapeutic approach and how they can support you in reaching your goals. A collaborative treatment plan may be developed, outlining the frequency and duration of sessions, as well as specific interventions.
6. Answering Questions: You'll have the opportunity to ask questions about the therapeutic process, techniques used, and any other concerns you may have.
7. Next Steps: The therapists will discuss what to expect in subsequent sessions and how progress will be monitored. Any homework tasks or recommended activities may be introduced, depending on the therapeutic approach.
8. Building a Therapeutic Relationship: The initial session is also an opportunity to build rapport and establish a trusting relationship between you and the therapist.
Remember that the specifics of your first appointment may vary based on the therapists' preferences, the therapeutic model used, and your unique situation. It's perfectly normal to feel a mix of emotions during the initial session, and your therapists are there to support you throughout the process. .
1. Introductions and Setting the Tone: You'll be warmly welcomed, and introductions will be made between you and your clinician. The therapist will aim to create a comfortable and safe environment, encouraging open communication.
2. Confidentiality and Informed Consent: The therapist will discuss the importance of confidentiality and provide you with information about the limits of confidentiality. Informed consent will be obtained, explaining the nature of the therapeutic process, the goals, and any potential risks or benefits.
3. Background Information: You'll likely be asked to provide some background information, such as your personal history, current concerns, and any relevant medical or mental health history.
4. Assessment and Goal Setting: The psychologist, OT or speech therapist may conduct an initial assessment to better understand your strengths, challenges, and goals. Discussions will revolve around your current symptoms, concerns, and the factors influencing your well-being. Together, you and the therapists will establish therapeutic goals and discuss the potential approaches to achieve them.
5. Collaborative Planning: The therapists will explain their therapeutic approach and how they can support you in reaching your goals. A collaborative treatment plan may be developed, outlining the frequency and duration of sessions, as well as specific interventions.
6. Answering Questions: You'll have the opportunity to ask questions about the therapeutic process, techniques used, and any other concerns you may have.
7. Next Steps: The therapists will discuss what to expect in subsequent sessions and how progress will be monitored. Any homework tasks or recommended activities may be introduced, depending on the therapeutic approach.
8. Building a Therapeutic Relationship: The initial session is also an opportunity to build rapport and establish a trusting relationship between you and the therapist.
Remember that the specifics of your first appointment may vary based on the therapists' preferences, the therapeutic model used, and your unique situation. It's perfectly normal to feel a mix of emotions during the initial session, and your therapists are there to support you throughout the process. .
